
ChamSys Ltd www.chamsys.co.uk
MagicQ User Manual 94 Version 1.3.0.0
13.12.2 Hysterisis on fader / encoder moves
In some circumstances faders or encoders may become faulty and generate excess noise – in these
circumstances setting this level to a level above 0 (e.g. 5) may remove the effect of the fault.
13.12.3 Disable Touch Screen / Encoders / Faders
If the touch screen, encoders or faders go faulty they might cause unexpected changes in parameters –
to overcome these parameters the faulty element can be disabled.
13.12.4 Encoder Damping
Use this option on a MagicQ PC Wing to improve the performance of the encoder wheels. This option
does not have any effect on MagicQ consoles.
13.12.5 Reduced rate DMX
Some older DMX equipment is not able to work at full DMX speed. Use this option to reduce the
DMX refresh rate – note that this option is only applicable to the ArtNet and Enttec dongles since when
using ArtNet and Pathport the DMX refresh is under control of the convertor box.
Some Ethernet Interfaces and network hubs are unable to handle high levels of Ethernet traffic, for
example all 12 MagicQ universes output simultaneously. On these devices set this option to “Mixed” –
this sends the Ethernet data at the same rate, but in alternating order, thus ensuring that the Ethernet
Interface can pick up the data.
13.13 Re-calibrating the touch screen
If the touch screen does not respond accurately to the position that you are pressing on the screen then
you may need to re-calibrate the touch screen. Don't be afraid, this is a painless exercise!
In the Setup Window press the Cal Touch button - use the physical button rather than the pressing the
touch screen. This puts the screen into calibration mode. To calibrate the touch screen simply press the
screen in the bottom left corner of the screen and then the top right corner of the screen. Press the
screen on the corners where the displayed graphics starts/ends.
It does not matter which order you press the screen in. If you feel you have pressed the wrong bit of the
screen just press the screen again in the correct position.
When you are satisfied you have pressed the correct position then press Cal Touch button to leave the
calibration mode. Make sure you use the physical button rather than pressing the touch screen, as
pressing the touch screen messes up the calibration.
You should now find that the touch screen is more accurate. If you continue to have problems then try
pressing the screen with a small blunt object, but don't use a sharp object as it may damage the touch
screen.
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